At Marina Bay Sands, we are committed to creating unforgettable experiences every day. That commitment extends to every facet of our resort – right down to the casino floor. We have created a Responsible Gambling Programme that not only assists people seeking help, but also trains our staff on how to direct patrons to help. Marina Bay Sands is committed to establishing an environment of Responsible Gambling for its patrons and is committed to raising awareness on the potential effects associated with problematic gambling behaviours and provide information for patrons seeking help.
Marina Bay Sands supports the various social safeguards established by the Singapore Government, including the entry levy system for Singapore citizens and permanent residents, Voluntary Visit Limit Programme, and casino exclusion orders. For more information on the development of the Marina Bay Sands and Las Vegas Sands Responsible Gambling Programmes, please visit the Las Vegas Sands Corp. website at www.lasvegassands.com.
Responsible Gambling Ambassadors
Marina Bay Sands has developed a specific Responsible Gambling initiative in conjunction with Las Vegas Sands and the University of Nevada, Las Vegas to support patrons who may have difficulties with their gambling behaviours. These Responsible Gambling Ambassadors, who are specially trained to not only respond to our patrons needs but refer to Government funded support services have been through specific training developed by experts in the field of problematic gambling and are always available.
Our Responsible Gambling Ambassadors in the Casino can be identified by this badge. Marina Bay Sands has over 450 Ambassadors, available 24 hours a day, seven days a week.
Marina Bay Sands – RG Check Accreditation
Marina Bay is proud to accept accreditation by the Responsible Gambling Council, which recognises Marina Bay Sands as an industry leader in the provision of Responsible Gambling services. RG Check is based on a comprehensive set of responsible gambling standards and is the most rigorous Responsible Gambling accreditation program in the world, designed to meet or exceed all existing responsible gambling regulatory requirements.
